September 04, 2019
Configuring call termination via Cisco gateways
This article explains how you should configure your Cisco CME (or CUBE) gateway for sending calls to our system
Step-by-step guide
First of all, obtain your SIP Username and Password from MultiTEL.
You can create a pair of SIP Username/Password in our Trunks section:
https://multitel.net/trunks/accounts
You can also add your IP address here:
https://multitel.net/trunks/ips
- Login to your Cisco voice gateway and use a configuration similar to the one below (modify where needed)
Once finished, test your calls from the Cisco CLI console using the following command:
csim start <enter_here_your_phone_number>
For example, if your phone number was 18886868581, this CLI command would show like this
csim start 18886868581
This command would originate a phone call from your Cisco voice gateway through MultiTEL's termination service and would be used for you to test your config.
In addition to that, you can always use the following two commands:
show call active voice brief
show call history voice brief
These would tell you which dial-peers were attempted (search for the pid: keyword) and why calls failed.
#This section will vary depending on your configuration.
#We do suggest setting the variable min-se which controls session timeout to 900 seconds.
voice rtp send-recv
voice service voip
!
allow-connections sip to sip
sip
min-se 900
!
voice class codec 711 codec preference 1 g711ulaw
codec preference 2 g711alaw
!
voice class codec 729
codec preference 1 g729r8 bytes 40
codec preference 2 g729br8 bytes 40
!
voice class codec 700
codec preference 1 g711ulaw
codec preference 2 g711alaw
codec preference 3 g729r8 bytes 40
codec preference 4 g729br8 bytes 40
!
! We support E164 format only. US/CA numbers have to be dialed in full 11 digit format.
! Use this template if you wish to convert from 7 or 10 to 11 digits.
! Replace NPA with your local area code when using 7 digit numbers
!
! translation rule definition below
!
voice translation-rule 1 rule 1 /^9\(1[2-9]..[2-9]......\)$/ /\1/ ! send out if using 9 dial-out prefix and 11 digit format ; strip 9 rule 2 /^9\([2-9]......\)$/ /1NPA\1/ ! send out if using 9 dial-out prefix and 10 digit format ; strip 9 and 1 country code rule 3 /^\(.......\)$/ /1NPA\1/ ! 7 digit format, add 1 and the "NPA" and send out (don't forget to replace NPA with your local prefix)
rule 4 /^011\(.*)$/ /1\1/ ! strip 011, send call out
rule 5 /^00\(.*)$/ /1\1/ ! strip 00 , send call out
!
! translation profile using the translation rules above
!
voice translation-profile multitel
translate called 1
!
! Outbound dial-peer definition
!
dial-peer voice 1 voip
permission term
description Termination towards MultiTEL translation-profile outgoing multitel destination-pattern .T ! or replace with 1[2-9]..[2-9]......T if only sending US calls session protocol sipv2 session target dns:sbc-us.multitel.net ! -- replace here with the SBC which is closest to you
session transport udp ! or "tcp", depending how your account is configured on MultiTEL
voice-class codec 711 dtmf-relay rtp-nte no vad
!
! Inbound dial-peer definition
!
dial-peer voice 2 voip
permission orig
description Origination from MultiTEL
huntstop
session transport udp ! or "tcp", depending how your account is configured on MultiTEL
incoming called-number .T
dtmf-relay rtp-nte
voice-class codec 711
fax-relay ecm disable
fax-rate 9600
fax protocol t38 ls-redundancy 1 hs-redundancy 1 fallback pass-through g711ulaw
no vad
!
!
! IMPORTANT: please make sure you DO HAVE the below config for security purposes
! this will allow calls to your gateway only from authorized IP addresses
voice source-group myawesomecompany
access-list 99
disconnect-cause call-reject
! add here inbound translation profile if you need to
!
! access-list definition - list here your IP addresses
! default action is deny
!
access-list 99 permit 192.168.1.0 0.0.0.255
! You may have to add MultiTEL's origination IP addresses here to allow inbound DID/origination calls from MultiTEL
! Please consult the article below for complete (and usually up to date) list of IP addresses we use to send DID/origination calls
! https://multitel.net/docs/view/161/knowledgebase/
! Sample entries below:
access-list 99 permit X.Y.Z.0 0.0.0.255
access-list 99 permit A.B.C.0 0.0.0.255
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