Your privacy is important, so we have created the following Privacy Policy to let you know what information we collect when you visit our website, why we collect it and how it is used. The terms "you," "your," and "yours" refer to the customer using our website or API services. The terms "Company," "we," "us," and "our" refer to Multitel. This Privacy Policy is governed by our Terms of Service. By using this website, you consent to the data practices described in this statement. We may periodically make changes to this Privacy Policy that we will include on this page. It is your responsibility to review this Privacy Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often.

What Information Is Collected?

"Personally identifiable information" means any information that may be used to identify an individual, including, but not limited to, a first and last name, home or other physical address, an email address, phone number or other contact information, whether at work or at home. When you use our website or services Multitel may collect from you the following personally identifiable information: first and last name, city, state and zip code, email address, birthday and phone number. Multitel also automatically receives and records information on our server logs from your browser, including your IP address, cookie information and the page you request. You can choose not to provide us with certain information, but then you might not be able to take advantage of many of our features.

Multitel may keep a cached copy of the content you serve us as a part of your use of the service for an indeterminate amount of time, including media files and XML files. To assist in development, we may keep copies of HTTP requests and responses in your notification log, available only to you. If your web server does not specify that we can cache your content, we will not keep a cached copy of any text or audio data transmitted through our service during calls, but we may still maintain copies in your notification log. If data privacy is a concern, make sure your server does not allow us to cache such content, and contact us so that we may turn off other application logging around requests to and responses from your application. We may keep call log, notification log, billing/ payment, and other log data for at least six months from the date of entry.

How is this information used?

Multitel uses the personally identifiable and other collected information in a manner that is consistent with this Privacy Policy. If you provide personally identifiable information for a certain reason, we may use the personally identifiable information in connection with the reason for which it was provided. For instance, if you contact us by e-mail, we will use the personally identifiable information you provide to answer your question or resolve your problem. Also, if you provide personally identifiable information in order to obtain access to the Multitel website or services, we will use such information to provide you with access to such services and to monitor your use of such services. Your personally identifiable information may be used to provide you with new product information and support services offered on the website, to notify you of technical updates or changes in policy, to improve the content and functionality of the Multitel website and services, to help us better understand our users, or to deliver other services.

The Security of Your Information

We will take reasonable precautions to protect personally identifiable information in our possession from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is, however, 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.

Children

Multitel is not intended for or directed to persons under the age of 16. Any person who provides their information to Multitel represents to us that they are 16 years of age or older.

Cookies

Cookies are small text files stored by your browser in your computer when you visit our website. Cookies permit us to recognize users and avoid repetitive requests for the same information. Most browsers will accept cookies until you change your browser settings to refuse them. This privacy statement covers the use of cookies by Multitel and does not cover the use of cookies by any other third party.

Contacts and Address Book

This part of the privacy statement describes how the MultiTEL collects and uses the contact information you provide by granting the contacts access permission in the mhPBX Android and iOS application. It also describes the choices available to you regarding our use of your information and how you can access and update this information.

We may access the following personal information from your address book:

• Contacts names
• Contacts email addresses
• Contacts phone number
• Contacts organization
• Contacts postal/zip code
• Contacts birthday
• Contacts gender

We use this information to:

• Populate your Contacts data in the app.
• To import your favorite contacts into the QuickDial list, if you also enable the "Busy Lamp Field" feature on a contact, the favorite contact's number (URI) will be included in your SIP traffic, but will not be stored anywhere.

We will only use your Contacts information for the specific reason for which it was provided to us. You can execute your right to erase the collected contact data by uninstalling the mhPBX application at any time. For any question regarding contact information usage in mhPBX application, please contact Support by sending an email to support@multitel.net.

Forums or comments

If you use the forum or post comments on this website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. Multitel is not responsible for any personally identifiable information you choose to submit in that context or anything arising from such submissions.

Links to Other Sites

This website may contain links to other sites that are not owned or controlled by us. Please be aware that Multitel is not responsible for the privacy policies of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies only to information collected by this website.

Your Consent To This Privacy Policy

By using Multitel, you agree to this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. Our Terms of Service take precedence over any conflicting Privacy Policy provision. We may change this Privacy Policy by posting a new version of this Privacy Policy on this website which it is your responsibility to review. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personally identifiable information we collect. Your continued use of this website or Multitel's services constitutes your agreement to this Privacy Policy and any updates.

Legal disclaimer

Multitel operats 'AS-IS' and 'AS-AVAILABLE' without liability of any kind. Multitel is not responsible for events beyond our direct control